The ReviewRemoval journal
Better decisions start with better information.
Source-led research on review moderation and practical guides for business owners. Read the methods, check the citations and use the charts.
Featured research
Start with the data.
Our figures are drawn from linked platform publications, with calculations and limits shown beside the charts.
Google Maps review moderation, 2019–2025: seven years of published figures
A source-by-source audit of Google’s annual review enforcement figures, with downloadable data, original charts and the limits behind the headline numbers.
Read the studyMore to read
Research and field guides.
Trustpilot fake reviews by star rating: what its 2024 data actually shows
Trustpilot’s published breakdown reveals that most detected fake reviews it removed in 2024 were five-star. Here are the figures, calculations and important caveats.
Common review removal questions, answered
Fourteen direct answers about Google, Facebook, Yelp, Trustpilot, Tripadvisor and Glassdoor reporting, timelines, appeals and pricing.
What evidence helps when you report a review?
A five-step checklist for turning a vague concern into a focused, policy-based report without overstating what you know.
Your review concern